Questions

Our White Coat Commitment...

At Doc Shields, we provide comprehensive nutritional and supplemental care with efficient and professional service. Client improvement is Doc's top priority, supplying the support our body needs for better performance. We are committed to safety, innovation, and quality control in all production processes. With scientific study, rigorous testing and analysis, our staff and industry-leading partners are pleased to deliver an exceptional product for nutritional and fitness supplementation.

All products are made in the United States with verified Good Manufacturing Practices in Federal Drug and Administration registered facilities. For trust and transparency, each item is third party lab tested and certified for its purity and potency. Products that are gluten-free, non-gmo, vegan and USDA organic are appropriately labeled with the respective badge. Additionally, we proudly strive to continue positively serving local community with expansion in our recycling initiative. Doc encourages everyone to be a healthier, more productive version of themselves, for themself and others. And with proper supplementation for specific deficiency, along with appropriate diet, controlled consumption, regular exercise, quality sleep, and lots of water... you, too, will become the healthier version of yourself!

"Where are your products manufactured?"
Our products are fully manufactured in the US and distributed directly from our US based partner laboratories and warehouses. Our facilities are FDA registered and GMP certified, and so the quality of our product is premium!
"Where will my order ship from?"
All U.S. orders are currently shipping from our primary fulfillment center in Georgia. International orders may dispatch from another U.S. distribution facility.
"Are your products available at a local store?"
In select markets, yes. However, stock level may vary. For quality assurance, speedy service, support and supply, order directly from Doc.
"Are your products FDA approved or certified?"
No, as “dietary supplements” are never approved or certified by the FDA, and so there is no manufacturer in the United States that can make this claim.
"Can you provide COAs (Certificate of Analysis) of your products?"
Yes! We can provide these COAs upon request. *Note: If a company cannot produce COAs, we strongly encourage you to select a new supplier before consuming their goods!
"What is your return policy?"
If you receive a product in bad shape from our warehouse (broken bottle, broken lid, broken capsules, or expired product) we will ship a new bottle(s) and we will cover all costs. For additional shipping and return information click here.
"Do you provide customer support?"
Yes, we do. A dedicated Client Concierge on our service staff is available every day to help you along your journey. Contact Support@DocShields.com
Doc Shields Customer Service Support